I was in Ikea today. Thought I'd take a look around at the pre-sale event that started today since I was already in the area.
The checkout queue was manic. There were at least 20 people deep, if not more, in all the lines.
A guy (a Malay man, to be exact) in the next line started shouting at the staff. Don't know what about as I was at the checkout counter paying for my purchase. He was really losing it. The cashier, however, was polite. He apparently didn't have something that she needed and he was getting upset.
My heart went out to the cashier. It's hard work having to process so many customers in one go (I know this from personal experience). Getting yelled at is the last thing that they need, not when they are being polite and trying to do their job.
Here's some advice: if you're the kind of person who gets agitated in situations such as queuing up in sales, DON'T shop during sales or pre-sales or warehouse sales or whatever, you get my meaning. There is absolutely NO point in raising your blood pressure. It's simply not worth the hassle and headache (yours, the service staff as well as the people around you who have no choice but to witness your spur of the moment hissy fit). Shop during quiet times, sure, it's not as exciting but there will also be no drama featuring you.
Here's what I normally do when I have to stand in a very long line: I just flip out a book and start reading. Makes the waiting a tad bit more bearable. But then again, that's me. Find something to do to occupy/ amuse yourself while you wait. Getting agitated should not be it. Remember, it's about staying sane... and happy, if that's possible in such situations.
The checkout queue was manic. There were at least 20 people deep, if not more, in all the lines.
A guy (a Malay man, to be exact) in the next line started shouting at the staff. Don't know what about as I was at the checkout counter paying for my purchase. He was really losing it. The cashier, however, was polite. He apparently didn't have something that she needed and he was getting upset.
My heart went out to the cashier. It's hard work having to process so many customers in one go (I know this from personal experience). Getting yelled at is the last thing that they need, not when they are being polite and trying to do their job.
Here's some advice: if you're the kind of person who gets agitated in situations such as queuing up in sales, DON'T shop during sales or pre-sales or warehouse sales or whatever, you get my meaning. There is absolutely NO point in raising your blood pressure. It's simply not worth the hassle and headache (yours, the service staff as well as the people around you who have no choice but to witness your spur of the moment hissy fit). Shop during quiet times, sure, it's not as exciting but there will also be no drama featuring you.
Here's what I normally do when I have to stand in a very long line: I just flip out a book and start reading. Makes the waiting a tad bit more bearable. But then again, that's me. Find something to do to occupy/ amuse yourself while you wait. Getting agitated should not be it. Remember, it's about staying sane... and happy, if that's possible in such situations.
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